Terms and Conditions

The following terms and conditions apply to all services provided by Onco.com, a brand name owned by Netdox health private limited.

Hereafter, “Onco.com” or “us” shall mean Netdox Health Private Limited, a company incorporated under the provisions of the Companies Act, 1956 and having its registered office at 11, 80 Feet Rd, New Friends Colony, Koramangala, Bengaluru, Karnataka 560034, which expression shall, unless it be repugnant to the context or meaning thereof, be deemed to mean and include all its successors, affiliates and permitted assigns.


General Information
  • Patients requesting this service must be 16 years of age or older. For minors and the disabled, parents or legal guardian must make the request.
  • This includes the physician cost and operational costs of collecting data, presenting it to our physician and following-up on the phone.
  • The report issued is for information purposes only. It is not considered a diagnosis or medical advice. Patients should consult with their local doctors before abandoning or modifying their current treatment.
  • If the documentation received is not sufficient to make an assessment, a case manager from Onco.com will follow up with the patient or his/her legal guardian to request additional information.
Consultative Service

The service provided through Onco.com is different from the diagnostic services typically provided by a physician. Our physicians providing this service will not have the benefit of information that would be obtained by examining you in person and observing your physical condition.

Therefore, the physician may not be aware of facts or information that would affect his or her opinion of your diagnosis. This is a limitation on the accuracy of his or her opinion. By deciding to engage this service, you acknowledge and agree that you are aware of this limitation and agree to assume the risk of this limitation. The recommendations of the Onco.com physician can be shared with your local physician if required.

Your participation in this program will be considered to be an acceptance of the following:

  • Medical Second Opinion is not intended to replace a full medical evaluation or a face-to-face encounter with a physician.
  • The Onco.com physician does not have important information that is usually obtained through a physical examination.
  • The absence of a physical examination may affect the Onco.com physician's ability to diagnose your condition, disease or injury.

All health and health-related information provided on this platform is intended to be general in nature and should not be used as a substitute to a visit a health care professional. The advice is intended to offer only a general basis for individuals to discuss their medical condition with their healthcare provider. Your healthcare provider should be consulted with regarding matters concerning the medical condition, treatment and needs of you and your family.